Most of you had “regular” jobs before you started your own business, and I’d like you to take a moment and think back on those jobs. For many, the first job came in high school or in college, and was often something along the lines of working in fast food or in retail. Many of you also worked jobs within the same industry that your business now operates, often starting at an entry-level position and working your way up.
Thinking back on this experience, here’s the question I’d like you to answer: could you tell the difference between employees who were showing up solely because they needed the paycheck and employees who were passionate about what they did? Of course you could!
Employees who are there just for the paycheck typically work just hard enough to avoid being fired. They often show up late, take longer breaks than they should, and do their best to leave early. They typically offer minimum customer service and aren’t willing to pitch in when a teammate needs them.
On the other hand, employees who are passionate about their job don’t need to be motivated. The come to work each day with a sense of purpose, and they are largely willing to do whatever it takes to achieve their goals.
As a business owner, obviously you want your employees to love their job. You want them to be self-motivated. You want them to be willing to work as a team. The key to achieving this goal is to make your workplace a place in which employees can find fulfillment. You need to give your employees a reason to come to work each day.
When I talk about fulfilling workplaces, many people immediately start thinking of charitable organizations and nonprofits. And while those types of operations are certainly fulfilling workplaces for many people, a business doesn’t have to be philanthropic in nature in order to be fulfilling.
What is required is a defined and appealing mission, a central, unifying goal that your entire team can rally around. It doesn’t have to be grandiose. Amazon.com sought to reshape the book-selling business. Chase Bank seeks to be the most convenient, customer oriented bank ever. The reason I and my team come to work each morning is because we are passionate about helping business owners grow their businesses and achieve freedom.
What’s your company mission? Have you identified it? Have you articulated it to your employees? If not, you can’t expect your team to come to work each day excited about what they are going to accomplish. So get busy!